Things to know

To gain more of an understanding how our centre operates we have listed below the things you will need to know on how the centre operates.

For more of an insight to what is our programme for the children, please go to our programme page.

Operating hours

Morning session: 8.00am – 12 noon
Afternoon session: 1.00pm – 5.00pm
Full day: 8.00am – 5.30pm

Holidays

We are closed on all statutory holidays and for four weeks over the Christmas / New Year period.

Lunches and snacks

We provide morning and afternoon snacks and refreshments.

Lunch is provided for ‘All day’ children.

If required, lunch can be provided to children attending morning sessions at an extra small charge.

Positive Guidance

All children are given positive guidance using praise and encouragement.

As mentors to your children we will teach your child to manage their own behaviour, including strategies to deal with their own anger and frustrations. If necessary clear guidelines will be explained i.e. biting is not ok. biting hurts.
We use distraction, redirection and intervention when necessary.

We work in partnership with our families.

Child health and medication

As we wish to maintain a healthy safe environment for all children attending the centre, we ask parents to consider others.

If your child is ill, or has any of the following symptoms, we would appreciate it if you could keep your child at home:

  • High temperature
  • Unidentified rash
  • Upset stomach* or diahorrea*
  • Inflamed or sore throat
  • Inflamed or sore eyes

If your child is sent home with a fever or any other symptoms we ask that you keep them at home for a further 24 hours.

If we are unsure about any health related issues, you will be asked to collect your child and get a doctor’s clearance certificate.

If you are unsure, please call.

*either of these must be clear for 24 hours before returning.

Medication

Any medication you wish to have administered to your child is handed to a staff member and your instructions are entered in the “Medicine Book”.
This includes topical creams. If your child has begun a course of antibiotics, then we ask you to keep your child at home for the first 24 hours following the commencement of the medication.

Medical attention

If medical attention is required, we will immediately endeavour to contact parents, or guardians. If necessary, we will contact your child’s doctor.

Please note that we do not have “Pamol” at the centre.

Settling in

Children vary as to how long they take to feel comfortable being left with us.
We recommend that parents only stay for a short period of time when dropping off but sometimes suggest a shorter stay on the child’s first few days.
Saying goodbye to your child and telling them when you are returning is also very important. Just let us know when you are leaving so we can support your child.

Your child may like to bring a special toy during this period, but please label them with your child’s name.

Please feel free to call us to check on how your child is going. Your calls are always welcomed.

Things to bring

We recommend two changes of named clothes, and one packet of disposable nappies. We will let you when more nappies are needed.

Please ensure all clothing is labeled with your child’s name as we cannot be responsible for remembering all children’s individual clothing.

A named sun hat is recommended. (We have back up hats here)
In winter gumboots and wet weather overalls are a good idea.

Personal items from home – cuddlies, comforters, toys

With the exception of the settling in period, our general policy is to discourage children bringing these to the centre.

Lockers

There are lockers provided for you to store your childs bag. Any relevant material such as artwork and will be placed in their lockers or bags.